Delivery

Delivery of your gift is as IMPORTANT to US as it is to YOU!

 

Your gift will arrive professionally boxed, packed with a food safe, non-toxic ice-pack to keep it cool while in transit (exclusions apply – please read The terms and conditions). And because we always go the extra mile, you will also receive an email notification when the gift is on it's way. We know what matters when it comes to gifting!

Same Day Suburbs: We deliver SAME DAY to Sydney Metro & Central Coast area’s only (selected suburbs).

Delivery takes place during standard business hours Monday to Friday between 9am - 5pm for a business address and 9am - 7pm for residential/Hospitals.

We are unable to specify an exact time for delivery.

Orders placed after 9.30am AEDT are NOT available for Same Day Delivery with the exception of Suburbs within a 10km radius of Penrith 2750. These Suburbs can be ordered up until 12noon for same day delivery.

Next Day and Beyond Suburbs: We offer next business day delivery to Greater Sydney areas. Orders must be placed before 9.30am to ensure delivery on the following business day. These suburbs are not available for SAME DAY delivery. Delivery takes place during standard business hours Monday to Friday between 9am - 5pm for a business address and 9am - 7pm for residential/Hospitals.

Newcastle, Regional Central Coast, Wollongong, Regional Wollongong, Country NSW, South Coast, Southern Highlands & ACT Suburbs: Delivery time-frame is 1-3 business days. Orders must be placed before 9.30am AEDT to ensure delivery within 1-3 business days. These suburbs are not available for SAME DAY delivery. Delivery takes place during standard business hours Monday to Friday between 9am - 5pm for a business address and 9am - 7pm for residential/Hospitals.

We are unable to specify an exact time for delivery. 

If you are unsure whether your requested suburb is a SAME DAY, NEXT DAY or 1-3 DAY TRANSIT suburb please contact us.

VIC (Melbourne CBD only) – Delivery time frame is 1-3 business days (order cut off 9.30am AEDT) All other VIC suburbs- 3-5 business days (order cut off 9.30am)

QLD (Brisbane CBD only) – Delivery time frame is 1-3 business days (order cut off 9.30am AEDT) All other QLD suburbs- 3-7 business days (order cut off 9.30am)

SA (Adelaide CBD only) – Delivery time frame is 3-4 business days (order cut off 9.30am AEDT) All other SA suburbs- 4-6 business days (order cut off 9.30am)

Interstate delivery time-frames cannot be guaranteed, nor can exact delivery dates be guaranteed. You can select your preferred delivery date on the checkout page however this date although requested can not be guaranteed. Your order may arrive a day earlier then your preferred delivery date or sometimes due to circumstances outside of our control may arrive a day later then your preferred delivery date. Lollylicious will not refund your order due to delivery delays. 

 

AUTHORITY TO LEAVE

We require you to provide your 'Authority to Leave' so the gift can be left at the intended premises (if unattended) to avoid a re-delivery charge of $15.00. 

Lollylicious safely transport and present your bouquet boxed and carefully packaged with a food safe, non-toxic ice-pack (exclusions apply – please read The terms and conditionsto keep it cool whilst in transit.

While Lollylicious cannot control environmental factors relating to heat and/or extreme temperatures, this non-toxic ice-pack proves to assist in maintaining a reasonable temperature for the short period your gift is in transit. In warmer conditions we also take additional measures with packaging to ensure the coolest transit possible. Additional Ice Packs are available to purchase with your bouquet.

DELIVERY OF GIFTS WITH ALCOHOL 

Please note: Under NO circumstance will we leave any of our products that contain alcohol unattended at a premises or with a recipient under the age of 18.

We recommend you use a business address if there is a chance the recipient is not likely to be home. Lollylicious requests that the recipient be available to receive their gift on the day of delivery. Lollylicious will not refund your order if the recipient is not home and your gift can not be left.

See our terms and conditions for full details. Products containing alcohol must be able to be accepted by a person over the age of 18 years at the time of delivery otherwise a re-delivery fee of $15 will occur.

 

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